ACT CPD 2024 Courses
151A: CPD [ACT]- [8 points]: CPPREP4004- Establish marketing and communication profiles in real estate
This unit specifies the skills and knowledge required to develop marketing and communication profiles in real estate. It includes understanding methods for marketing and communicating, clarifying type, value and purpose of different communication activities and developing a personal profile for marketing and communication in real estate.
184A- ACT CPD Understanding Basic Building Terminology and Faults
This CPD course covers understanding common building terms and identifying some of the most common building faults that agents come across during agency practice. No matter what sector of property agency you work within, a knowledge of basic building terminology and faults is important. For example: As a property manager or strata manager, it will assist you to correctly describe and instruct contractors on the work you need completed in a rental property.
185A- ACT CPD Tenancy Application Checking
This course covers: Tips on what to look for when checking tenancy applications, How to screen tenants, Legislation relevant to the topic.
186A- ACT CPD Elective Dealing with difficult clients in the RE sector
This CPD course covers dealing with difficult clients in a residential real estate environment. So much of what real estate agents do involves a high level of communicating- asking the right questions to assess client needs, answering questions to give clients information, presenting information and putting forward a persuasive case, facilitating meetings, negotiating and resolving conflict
187A- ACT CPD Cultural Diversity in the Property Sector [4 points]
This CPD course- Looks at providing an understanding of culture, explores and identifies culture-based values that play a significant role in all interactions, identify differences in typical business dealings with different cultures.
188A- ACT CPPREP4102 Market property [8 points]
This course covers skills and knowledge required to market property for sale or lease. It includes topics: - Establish marketing plan - Establish and access marketing resources - Implement marketing plan - Review marketing activities.
189A - ACT CPD Cyber-Security and Fraud [1 point]
This topic involves understanding agent responsibilities with regards to cyber security. Learning outcomes for this course provide an overview of cyber security and identify digital fraudulent activity,
190A- ACT CPD Maintain Business Records [4 points]
On completion of this CPD course you should be able to: • Identify individual records or information which should be incorporated into business or records system according to organisational criteria • Sort records in accordance with workplace requirements • Follow security and access requirements in accordance with organisational procedures • Identify and record control information for describing new records to be incorporated into business or records system • Update control information describing movement or use of records within business or records system • Identify and remove records of completed business activities from current system for disposal.
191A- ACT CPD Privacy [1 point]
The objective of this topic is to provide an understanding of the privacy principles for agents including the collection and use of identity information, specifically contained in the Privacy Act 1988. Learning outcomes include: Overview of obligations under Privacy legislation.
192A- ACT CPD Tips for Handling Make Good (Commercial Property) [1 point]
This course will provide learning outcomes relating to: 'Understanding the term ‘Make Good’ in commercial lease setting', 'Identifying different Make Good options' and 'Tips for handling Make Good in order to reduce disputes'.
193A- ACT CPD Work health safety and your agency [4 points]
This course is designed to: Provide you with a general understanding of the Work Health and Safety (WHS) requirements in agency practice
330A- ACT BSBTWK301 [8 points]
This unit describes the skills and knowledge required to recognise and interact productively with diverse groups of individuals in the workplace. It covers responding to and working effectively with individual differences that might be encountered during the course of work. On completion of this unit of competency you should be able to: • Establish practices that support individual differences in the workplace • Work effectively with individual differences • Assess use of inclusive practices.
331A- ACT CPPREP4004 [8 points]
This Unit of competency specifies the skills and knowledge required to develop marketing and communication profiles in real estate. It includes understanding methods for marketing and communicating, clarifying type, value and purpose of different communication activities and developing a personal profile for marketing and communication in real estate. On completion of this unit of competency you should be able to: • Interpret marketing and communication channels • Develop a personal profile • Examine client engagement practices for marketing property • Examine marketing and communication channels for community engagement.