330A- ACT BSBTWK301 [8 points]

This unit describes the skills and knowledge required to recognise and interact productively with diverse groups of individuals in the workplace. It covers responding to and working effectively with individual differences that might be encountered during the course of work. On completion of this unit of competency you should be able to: • Establish practices that support individual differences in the workplace • Work effectively with individual differences • Assess use of inclusive practices.

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