CPD 2023_2024 Courses

154N NSW CPD- Sales [ Zoom classroom] - Supervision Guidelines + Privacy, Cyber, Fraud and Data + Changes to Legislation and Regulations-Sales NSW 2023-2024 [4 hours - Class 1 and 2]

These compulsory topics cover: 1. An overview of an employee and supervisor’s obligations under the Property and Stock Agents Act 2002 and Property and Stock Agents Regulation 2022 2. Involves understanding best practice cyber security and ways to identify and reduce the risk of fraudulent activity. 3. Relevant changes to the regulations and legislation that have occurred in the last 12 months, or will occur in during the CPD year, that would impact this licence category in conducting their duties as a Salesperson. Note: All attendees to the Zoom Live Webinar Must be present 10min. prior to their chosen session Must have their camera 'on' for the duration of the session.

155N NSW CPD- Property Management [ Zoom classroom] - Supervision Guidelines + Privacy, Cyber, Fraud and Data + Changes to Legislation and Regulations-PM NSW 2023-2024 [4 hours - Class 1 and 2]

These compulsory topics cover: 1. An overview of an employee and supervisor’s obligations under the Property and Stock Agents Act 2002 and Property and Stock Agents Regulation 2022 2. Involves understanding best practice cyber security and ways to identify and reduce the risk of fraudulent activity. 3. Relevant changes to the regulations and legislation that have occurred in the last 12 months, or will occur in during the CPD year, that would impact this licence category in conducting their duties as a Property Manager. Note: All attendees to the Zoom Live Webinar Must be present 10min. prior to their chosen session Must have their camera 'on' for the duration of the session.

157N NSW CPD- Strata [ Zoom classroom] - Supervision Guidelines + Privacy, Cyber, Fraud and Data + Changes to Legislation and Regulations-Strata NSW 2023-2024 [4 hours - Class 1 and 2]

These compulsory topics cover: 1. An overview of an employee and supervisor’s obligations under the Property and Stock Agents Act 2002 and Property and Stock Agents Regulation 2022 2. Involves understanding best practice cyber security and ways to identify and reduce the risk of fraudulent activity. 3. Relevant changes to the regulations and legislation that have occurred in the last 12 months, or will occur in during the CPD year, that would impact this licence category in conducting their duties as a Strata Manager. Note: All attendees to the Zoom Live Webinar Must be present 10min. prior to their chosen session Must have their camera 'on' for the duration of the session.

158N- CPD Compulsory: Property Management- 6 hours [LMS]

This course comprises 5 [five] topics covering overview of supervision guideline requirements, cyber security fraud and prevention, updates to recent legislation changes, managing rental bonds and unforseen terminations.

159N- CPD Compulsory: Sales 6 hours [LMS]

This course comprises 5 [five] topics covering overview of supervision guideline requirements, cyber security fraud and prevention, updates to recent legislation changes, price disclosures and terms relating to contract for sale of land.

160N- CPD Elective: Dealing with difficult clients and situations-Residential agents- 1 hour [LMS]

This CPD course covers dealing with difficult clients in a residential real estate environment. So much of what real estate agents do involves a high level of communicating- asking the right questions to assess client needs, answering questions to give clients information, presenting information and putting forward a persuasive case, facilitating meetings, negotiating and resolving conflict

161N- CPD Elective: Present at Tribunals- 3 hours [LMS]

This elective topic looks at the skills and knowledge required to appear effectively before a hearing in real estate. It looks at both preparing for, and then presenting at hearings.

162N - NSW CPD Elective Art of Auction (LMS)

This unit takes a look at compliance requirements around conducting an auction in NSW, from the preliminary stages through to after the auction.

163N- CPD Elective: Strata for Property Managers- 3 hours [LMS]

This CPD course is an Elective topic. This topic provides basic information about strata management for those working under a real estate licence or certificate of registration [assistant agent]. The learning outcomes are: • Understand basic strata law and terminology • Improve your working relationship with strata managers.

164N- NSW CPD Elective: Avoiding disputes affecting your commission 1 hour [LMS]

This courses looks at some NCAT case studies examples; overall covering: - Disputes over agency sales fees and commissions - Agency Agreements - Effective cause of sale.

165N- NSW CPD Elective: Disclosures on off-the-plan purchases 1 hour [LMS]

This course covers: • Vendor disclosure in off the plan purchase • Fire safety in strata properties.

166N- NSW CPD Elective: Contract Law and Case Studies for Commercial 1 hour [LMS]

When working in the commercial sector of the property industry, it is vital to have a good grasp of the basic principles of contract law, given its frequent application to the key functions of leasing and sales transactions. This CPD course will help you to: • Understand the basic principles of contract law and how contract law fits into our Australian legal system • Identify key terminology used in contract law • Identify important concepts in contract law that can impact on agency practice • Analyse two case studies for key points relevant to commercial agents.

167N- NSW CPD Elective: Sustainability in Commercial Property 3 hours [LMS]

Sustainability has become one of the most important issues being debated at all levels of society and especially among property stakeholders and professionals. Climate change and Net Zero are hot topics. Real estate agents have an important role to play in sustainability and this course outlines some of the key concepts and issues for your ongoing professional development.

168N NSW CPD- Property Management [ F2Fclassroom]- Supervision Guidelines + Privacy, Cyber, Fraud and Data + Changes to Legislation and Regulations-PM NSW 2023-2024 [4 hours - Class 1 and 2]

These compulsory topics cover: 1. An overview of an employee and supervisor’s obligations under the Property and Stock Agents Act 2002 and Property and Stock Agents Regulation 2022 2. Involves understanding best practice cyber security and ways to identify and reduce the risk of fraudulent activity. 3. Relevant changes to the regulations and legislation that have occurred in the last 12 months, or will occur in during the CPD year, that would impact this licence category in conducting their duties as a Property Manager.

169N NSW CPD- Sales [ F2Fclassroom] - Supervision Guidelines + Privacy, Cyber, Fraud and Data + Changes to Legislation and Regulations-Sales NSW 2023-2024 [4 hours - Class 1 and 2]

These compulsory topics cover: 1. An overview of an employee and supervisor’s obligations under the Property and Stock Agents Act 2002 and Property and Stock Agents Regulation 2022 2. Involves understanding best practice cyber security and ways to identify and reduce the risk of fraudulent activity. 3. Relevant changes to the regulations and legislation that have occurred in the last 12 months, or will occur in during the CPD year, that would impact this licence category in conducting their duties as a Salesperson. Note: All attendees: Must be present 10min. prior to their chosen session Must be present for the duration of the session.

170N NSW CPD- Strata - Compulsory topics NSW 2023-2024 [7 hours - Class 1 and 2]

This CPD course covers the following CPD compulsory topics: 1. The Importance of Supervision Guidelines 2. Privacy, Proof of ID, Cyber-Security, Fraud Prevention, and Data Collection 3. Review of Relevant Changes to Legislation and Regulations – Strata 4. Electric Vehicle (EV) Infrastructure in Strata 5. Strata Building Bond and Inspections Scheme 6. Design and Building Practitioners Act 2020. Note: All attendees to the Zoom Live Webinar Must be present 10min. prior to their chosen session Must have their camera 'on' for the duration of the session.

171N- CPD Elective: Introduction to strata insurance- 3 hours [LMS]

This CPD topic covers elements relating to: -Establishing legislative requirement for strata insurance and requirements for strata community. Arranging for insurance purposes, assisting with lodging insurance and review insurance arrangements.

172N NSW CPD- Strata [ Zoom classroom] - Changes to Legislation and Regulations-Strata NSW 2023-2024 [1.2 hours - Class 1 and 2]

This compulsory topic covers: 1.Relevant changes to the regulations and legislation that have occurred in the last 12 months, or will occur in during the CPD year, that would impact this licence category in conducting their duties as a Strata Manager. Note: All attendees to the Zoom Live Webinar Must be present 10min. prior to their chosen session Must have their camera 'on' for the duration of the session.

173N - NSW CPD Presenting at NCAT – A Guide for Strata Agent (LMS)

This CPD course will include the following learning outcomes: 1. Preparing for mediation and tribunal hearings 2. Participating in conciliation processes for grievances and disputes 3. Using appropriate tribunal etiquette 4. Presenting case before the tribunal 5. Acting as a witness 6. Enforcing an order from NCAT.

174N - NSW CPD Risk Management in Strata

This course looks at types of risk in the strata sector and how to deal with them.

175N- NSW CPD Risk Management in Real Estate [LMS]

This topic involves understanding agent responsibilities to respond to and mitigate risks for occupants and managing risks that may arise within the property industry.

176N- NSW CPD Pitfall and Challenges in Commerical Real Estate [LMS]

This CPD course looks at the common challenges and pitfalls of commercial leasing and management. Topics include: Knowing the market, Maximising commercial property income and minimising outgoings and expenses, Getting the 'make good' provisions right.

177N- NSW CPD Tenancy Application Checking [LMS]

This course covers: Tips on what to look for when checking tenancy applications, How to screen tenants, Legislation relevant to the topic.

178N- NSW CPD Understanding Basic Building Terminology and Faults [LMS]

This CPD course covers understanding common building terms and identifying some of the most common building faults that agents come across during agency practice. No matter what sector of property agency you work within, a knowledge of basic building terminology and faults is important. For example: As a property manager or strata manager, it will assist you to correctly describe and instruct contractors on the work you need completed in a rental property.

179N- NSW CPD Intro to Strata [LMS]

Strata management is a very detailed and prescriptive area of the property industry. It is essential that when you are living in strata, you understand the legal and ethical requirements as well as the procedural aspects involved in a strata management practice. This course is for people who are new to the sector, or who have recently purchased or about to purchase a strata property, to assist in navigating this sometimes complex system.

180N - NSW CPD Elective: Tips for handling 'Make Good' Commercial 1 hour [LMS] [TESTING]

This CPD explores the term 'Make Good' in a commercial lease setting and looks at tips to reduce disputes during this process.

181N- NSW CPD ELECTIVE: Cultural Diversity in the Property Sector 3 hours

This CPD elective course- Looks at providing an understanding of culture, explores and identifies culture-based values that play a significant role in all interactions, identify differences in typical business dealings with different cultures.

182N - NSW CPD Elective: Intro to Commercial Real Estate 3 hours

The world of commercial real estate differs significantly to the world of residential property. This unit looks at the basics of commercial property and takes you through the language and terminology that you may encounter.

183N- NSW CPD Negotiating in the strata sector 3 hours

This topic involves understanding of negotiating and dispute resolution within the strata sector.  Includes views on: Issues involved in negotiation          Personal Qualities of a Good Negotiator Listening in the communication process  Influencing others        Planning for the solution. Personal Qualities of a Good Negotiator Listening in the communication process  Influencing others        Planning for the solution.

NSW CPD F2F Strata 4hrs

NSW CPD F2F - Supervision Guidelines/Privacy/Legislative Strata