CPD 2024_2025 Courses
012N - NSW CPD Property Management Online (5 hours) 24/25
Compulsory topics are: Introduction to WHS obligations; New Supervision Guidelines; Introduction to strata; Compliance with habitability standards and landlord information statement
013N NSW CPD Sales Online 24/25
Compulsory topics are: Introduction to WHS obligations; New Supervision Guidelines; Introduction to strata for salespeople
015N NSW CPD OSRPM/Commercial Online (5 hours) 24/25
Compulsory topics include: Introduction to Work Health and Safety; Supervision Guidelines; Introduction to Strata; Strata Reforms
018N - NSW CPD - Dealing with difficult clients and situations-Residential agents- 1 hour
This CPD course covers dealing with difficult clients in a residential real estate environment. So much of what real estate agents do involves a high level of communicating- asking the right questions to assess client needs, answering questions to give clients information, presenting information and putting forward a persuasive case, facilitating meetings, negotiating and resolving conflict
019N- CPD Elective: Presenting at Tribunals- 3 hours
This elective topic looks at the skills and knowledge required to appear effectively before a hearing in real estate. It looks at both preparing for, and then presenting at hearings.
020N - NSW CPD Elective Art of Auction
This unit takes a look at compliance requirements around conducting an auction in NSW, from the preliminary stages through to after the auction.
021N - CPD Elective: Strata for Property Managers - 3 hours
This topic provides basic information about strata management for those working under a real estate licence or certificate of registration [assistant agent].
023N - NSW CPD Elective Disclosures on off-the-plan purchases (sales)
This course covers: Vendor disclosure in off the plan purchase ; Fire safety in strata properties.
024N - NSW CPD Elective: Contract Law and Case Studies for Commercial 1 hour
When working in the commercial sector of the property industry, it is vital to have a good grasp of the basic principles of contract law, given its frequent application to the key functions of leasing and sales transactions. This course will help you to: Understand the basic principles of contract law and how contract law fits into our Australian legal system ; Identify key terminology used in contract law; Identify important concepts in contract law that can impact on agency practice; Analyse two case studies for key points relevant to commercial agents.
025N - NSW CPD Elective: Sustainability in Commercial Property 3 hours
Sustainability has become one of the most important issues being debated at all levels of society and especially among property stakeholders and professionals. Climate change and Net Zero are hot topics. Real estate agents have an important role to play in sustainability and this course outlines some of the key concepts and issues for your ongoing professional development.
026N CPD Elective: Introduction to strata insurance- 3 hours
This topic covers elements relating to: -Establishing legislative requirement for strata insurance and requirements for strata community; Arranging for insurance purposes, assisting with lodging insurance and review insurance arrangements.
027N - NSW CPD Presenting at NCAT – A Guide for Strata Agent 3 hours
This course will include the following learning outcomes: Preparing for mediation and tribunal hearings; Participating in conciliation processes for grievances and disputes; Using appropriate tribunal etiquette; Presenting case before the tribunal; Acting as a witness; Enforcing an order from NCAT.
028N - NSW CPD Risk Management in Strata
This course looks at types of risk in the strata sector and how to deal with them.
029N - NSW CPD Risk Management in Real Estate
This topic involves understanding agent responsibilities to respond to and mitigate risks for occupants and managing risks that may arise within the property industry.
030N - NSW CPD Pitfall and Challenges in Commercial Real Estate
This CPD course looks at the common challenges and pitfalls of commercial leasing and management. Topics include: Knowing the market, Maximising commercial property income and minimising outgoings and expenses, Getting the 'make good' provisions right.
031N - NSW CPD Tenancy Application Checking [LMS]
This course covers: Tips on what to look for when checking tenancy applications, How to screen tenants, Legislation relevant to the topic.
032N - NSW CPD Understanding Basic Building Terminology and Faults
This CPD course covers understanding common building terms and identifying some of the most common building faults that agents come across during agency practice. No matter what sector of property agency you work within, a knowledge of basic building terminology and faults is important. For example: As a property manager or strata manager, it will assist you to correctly describe and instruct contractors on the work you need completed in a rental property.
034N - NSW CPD Elective: Tips for handling 'Make Good' Commercial 1 hour [LMS]
This CPD explores the term 'Make Good' in a commercial lease setting and looks at tips to reduce disputes during this process.
036N - NSW CPD Elective: Intro to Commercial Real Estate 3 hours
The world of commercial real estate differs significantly to the world of residential property. This unit looks at the basics of commercial property and takes you through the language and terminology that you may encounter.
037N - NSW CPD Negotiating in the strata sector 3 hours
This topic involves understanding of negotiating and dispute resolution within the strata sector. Includes views on: Issues involved in negotiation Personal Qualities of a Good Negotiator Listening in the communication process Influencing others Planning for the solution. Personal Qualities of a Good Negotiator Listening in the communication process Influencing others Planning for the solution.
038N - NSW CPD Understanding the basics of contract law
This CPD elective course, covers: Understanding how contract law sits within the Australian legal system; Understanding key concepts and terms used in contract law; Identifying the essential elements of a valid contract and what can make a contract voidable; Understanding the basic concept of Equity Law and how it fits in to contract law; Review some legal cases related to aspects of contract law
039N - NSW CPD Communicating with influence
This CPD will assist you to; Achieve credibility to earn respect and create an authentic message; Target your audience to make your communication more effective; Increase your influence using congruent non- verbal communication; Understand some of the principles of influence used in persuasive communication
040N - NSW CPD Effective conflict management skills
Identify the most common sources of conflict or disputes in the property sector; Implement interpersonal communication strategies to manage the conflict; Identify management practices that lead to increased conflicts; Identify the steps to managing a conflict
041N - NSW CPD Decision Making
Identify common decision making and problem solving traps; Apply processes for problem solving and making decisions; Understand decision making styles and techniques; Identify questions to reflect on for ethical decision making
042N - NSW CPD Online Dual Licence Strata 24/25
Includes: Introduction to work health and safety obligations in strata managing agencies; Strata law reforms 2023-24; Best practice management of building defects, maintenance and repair
043N - NSW CPD Compliance with habitability standards and landlord information statement [TESTING]
This topic covers compliance with habitability standards and landlord information statements. Residential property managers must be aware of and implement compliance with habitability standards in residential tenancies legislation, as well as their rights and responsibilities laid out in the landlord information statement.
022N - NSW CPD Elective: Avoiding disputes affecting your commission 1 hour
This CPD elective course, looks at: Disputes over agency sales fees and commissions, Agency Agreements, Effective cause of sale.
035N - NSW CPD ELECTIVE: Cultural Diversity in the Property Sector 4 hours
This CPD elective course- Looks at providing an understanding of culture, explores and identifies culture-based values that play a significant role in all interactions, identify differences in typical business dealings with different cultures.