041N - NSW CPD NSW CPD Decision Making

041N

This topic involves understanding of negotiating and dispute resolution within the strata sector.  Includes views on:

  • Issues involved in negotiation         
  • Personal Qualities of a Good Negotiator
  • Listening in the communication process 
  • Influencing others       
  • Planning for the solution.
  • Personal Qualities of a Good Negotiator
  • Listening in the communication process 
  • Influencing others       
  • Planning for the solution.

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